EVV GPS without mystery
Caregivers see the visit, location expectation, task list, and check-in state. Supervisors see weak GPS, late arrival, manual edits, and the reason code before billing starts.
Platform
One operating spine for care delivery and back office work.
UP Care keeps the words simple and the records precise: schedule the visit, prove the visit, review the exception, bill the payer, post the payment, and keep the audit trail.
UP Care Console
Live preview
Care team tools
The visit record stays useful from first schedule to final approval.
Care plans, tasks, notes
Structured checklists make it clear what happened in the home, what still needs follow-up, and which notes should be kept with the client record.
Meals, mileage, transportation
Rural operations need more than a calendar. UP Care treats route reality, mileage entries, meal routes, and transportation trips as first-class work.
WorkflowStatusOwner
837P claim batchReadyBilling
835 remittancePostedA/R
Payroll exportReviewOps
GL mappingCleanFinance
Close variance2 flagsController
Billing and accounting
Finance language, in plain English.
UP Care speaks the words finance teams expect: general ledger, chart of accounts, cost center, A/R aging, adjustments, revenue cycle, payment posting, payroll line items, accruals, and close review.
That jargon is used where it matters, then translated into work queues so owners know what to fix next.
Source-grounded product suite
The public face should show the full HCBS SaaS, not just scheduling.
Caregiver mobile
Field login, device-locking posture, assigned schedule, visit detail, EVV GPS clock-in/out, task closeout, notes, and offline-tolerant replay concepts.
Authorization guardrails
Program, payer, service codes, unit cycles, schedule windows, EVV-required flags, signature requirements, and warning or hold states before billing.
Billing engine
Bill/pay rate rules, billing profiles, claim batches, 837P generation, 835 posting concepts, payment review, and payroll-ready line items.
Document lifecycle
Claim-preview documents, PDFs, review dates, archive/restore workflow, audit history, storage-provider awareness, and no-provider-send safety lanes.
Communications
Client and caregiver communication logs, SMS/email templates, fax-aware document workflows, IVR concepts, and explicit live-send guardrails.
Reports and exports
Operational dashboards, EVV readiness reports, saved CSV snapshots, reusable report definitions, due-run exports, and billing/authorization visibility.
Integrations
Designed to connect without making the agency the middleware.
EDI 837P
Claim generation and validation before submission.
835 ERA
Remittance posting, denial follow-up, and adjustment notes.
HHAeXchange-ready
Michigan EVV export posture and policy-driven exceptions.
Exports
Payroll, GL, reporting, and local finance review files.