Scheduler
Open shifts, caregiver availability, route distance, authorization limits, and missed-visit risk.
Operations
A command desk for the day that actually happened.
Schedulers, supervisors, billers, and administrators can scan one truth: who is in the field, which visits need attention, what is ready for claims, and what cannot move until a person reviews it.
4
visits need supervisor review
38
EVV GPS records ready
7
authorization hours close to limit
Workday view
Dense enough for real operations. Calm enough to use all day.
Now
Green Bay route
5 of 6 visits on time
Escanaba check-in
GPS weak, note required
Meal route north
All stops confirmed
Review
Manual edit
Reason code missing
Late note
Supervisor approval needed
Incident follow-up
Document attached
Ready
Claims preview
31 lines clean
Payroll export
12 caregivers approved
A/R follow-up
2 denials waiting
Role-based pages
Each team sees the slice they can act on.
Supervisor
Exception review, manual edit approval, incident notes, visit verification, and audit-ready decisions.
Billing
Claims preview, payer rules, denial workqueue, 835 posting, A/R aging, and clean export batches.
Caregiver
Schedule, clock in, EVV GPS, tasks, visit notes, mileage, and secure mobile record updates.
Program breadth
Visits, transportation, meals, forms, and exceptions in one operating model.
Live operations
Active visits, transportation trips, meal deliveries, map coverage gaps, and attention items without fake pins or demo-only data.
Fleet and rides
Driver dispatch, vehicle assignment, trip lifecycle, mileage, wait time, authorization linkage, and billing-ready review.
Nutrition routes
Kitchen planning, route pickup, delivered/refused/missed stop outcomes, congregate service, recurring meal schedules, and route completion.
Built for the UP
Long drives, weak signal, small teams, high accountability.
UP Care treats rural constraints as normal. Offline-tolerant notes, weak GPS exceptions, mileage review, and clear authorization warnings are not edge cases here.